Help & Support
Frequently Asked Questions
The things people ask us most. If yours isn't here, contact us and we'll answer it.
What Does It Cost to Be Listed?
Nothing. Listings, events and specials are free for local businesses and organisers.
How Long Until My Submission Goes Live?
We review everything by hand, usually within two to three working days. If something's unclear we'll email you on the address you gave us.
Can I Change or Remove My Listing Later?
Yes. Email admin@hellohoedspruit.co with the listing name and what you'd like changed, and we'll sort it out.
Which Areas Does the App Cover?
Hoedspruit and the surrounding lowveld — Kampersrus, Klaserie, Guernsey and the farms and reserves in between.
When Is the App Available to Download?
It's launching on the App Store and Google Play soon. Message us on WhatsApp and we'll let you know the day it goes live.
What Kind of Images Should I Send?
Clear, landscape images under 5MB work best. For listings a logo is ideal; for events and specials a photo that shows what's on offer.